Air Canada is finally ending the wasteful practice of handing out free disposable audio headsets every time you board a flight. Instead they'll make available two prong adapters so you can use your own single prong headphones / earbuds to plug in to the seat jacks on older planes.
Now if they would only install more reliable seat-back VOD screens! I was on a recent flight where the touch sensitive seat back VOD screens failed and had to be re-set three times midflight. The attendants came through the cabin and distributed cards with a code to enter in an e-mail to customer service to receive some additional aeroplan points in compensation for the failure. I followed the instructions but never wound up getting credited with any.
I wonder if the attendants will demonstrate how to insert a one prong headphone in a two prong adapter, given that they still think people need instructions on how to fasten and tighten a standard lap belt!?
I think this change makes good sense. I expect many passengers watch / listen to their own audio-video material using their laptops and ipods in flight anyhow!
Details here.
Wednesday, August 13, 2008
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